Q1. How long will the hair last?
A: The hair will last up to a year but can last much longer with proper treatment and care.
Constant heat styling, coloring, and improper care will significantly shorten the life span of
the hair.
Q2:Why are my hair getting tangled?
Your Hair can tangle due to dryness, oil & dirt build-up, salt water, chlorine and
not combing (wide tooth comb) out your hair daily.
Suggestions: 1.Make sure to wash & condition your hair at least once a week, twice a week is
better.
2.Use hydrating drops or consult your stylist for more help.
Q3.Can my unit be straightened, curled?
A: Yes you can use hair straighter or hair curler to style the virgin hair. But don't do it too
frequently, or the hair will easy to get dry and tangle.
Q4: Why the colors don`t seems exactly as the pictures show or description says?
A: Different monitor have different displays. The same color number may have a little color difference.
B: Different angles, different light could affect the pictures.
C:color chart various from company to company
Q5. How is the length of the hair measured?
A: Straight hair is measured in its natural state, but our wavy and curly hair is measured when
stretched out.
Note: 1. When ordering wavy hair, you may consider ordering 2 inches longer to accommodate
your length.
Note: 2. When ordering curly hair, you may consider ordering 4-6 inches longer to accommodate
your desired length.
Q6. How Do I Place An Order
A: Our online store has everything you need to get started. We carry quality hair care products and starter kits for your convenience. There is a 3 day handling time on stock units and will delivered after payment has cleared.
Q7. Density?
A: Denisty is 130% unless stated otherwise, which would be located in the desription. Heavy density causes the price to increase.
Q8. Color of Unit?
A: Colors of our units may vary depending on the resolution of your computer.
Q9. Difference between Luxury and Royalty hair?
A: Luxury is more and more popular, that is for the need of people’s pursuit of higher quality human hair. Our Luxury hair is part of our luxurious line of 100% Virgin human hair. This hair is hand selected to make sure all cuticles are going in the same direction, which provides healthy and long lasting results. However, Royalty hair is a step up from Luxury. They both provide the same luxurious results, but the Luxury, provides a more softer and silkier feel. Luxury hair also can last up to a year or more with proper care. We guarantee you; no shedding; no tangling; no disappointment. Usually, girl’s raw hair is used for Luxury and Royalty hair. So that’s why hair of Luxury and Royalty hair is more soft and healthy. The Luxury and Royalty grade hair is very durable.
A: Our Royalty hair is part of our luxurious line of the 100% virgin human hair. Now, without any doubts our Royalty hair is the Royals Royce of all hair. The feel of this hair even has vibrations. What I mean by vibrations, if you take the bundle of hair and bounce it off of a hard surface you would feel a vibration. This in all actuality means healthy unprocessed Virgin hair that comes from a young donor. This hair can last 2 years or more with proper care. As a personal statement "my name is Ryan Sanford, and I approve this message because I have experienced the luxurious feeling of having Royalty hair. I stand behind the quality of our Royalty hair; and there are no if and or buts about how wonderful this product is; because I wear it myself. I personally say you pay for what you get. You can get by with paying a cheaper price for only a short period of time but if you want something that's more long-lasting go with the higher-quality ".
